• What are your cleaning methods?
• Do you have certified technicians?
• How often should I clean my carpets and upholstery?
• Can you move my furniture for me?
• Are your products dangerous to my pets or family?
• What can you do to help my allergies?
• Will it take long for my carpets to dry?
• Can you clean my furniture?
• Can you fix my carpet?
• Should I use fabric protection?

What are your cleaning methods?
That depends on what fabrics we’re dealing with and how dirty they are. We have a variety of methods to handle specific situations, but generally recommend truck-mounted hot water extraction (steam cleaning) for on-site jobs and deep stains. We also employ different techniques to clean area rugs in our shop depending on what material they are made of. Please contact us for more information on our techniques and recommendations.

Do you have certified technicians?
Our technicians are professionally certified by the International Institute of Carpet and Rug Cleaners. All of our cleaning and repair staff go through a rigorous training process and background screening as part of our hiring and development program. We are also fully insured and bonded.

How often should I clean my carpets and upholstery?
Typically, we recommend cleaning your carpets every six months to one year, depending on the type of carpet and how much traffic it sees. Most carpet warranties also require professional cleaning about once annually to remain valid. However, if you have pets or children, you should consider cleaning high traffic areas more frequently. Spills and deep stains should be cleaned immediately because the longer they sit, the tougher they are to get out.

Can you move my furniture for me?
Yes. We’ll take care of moving large or heavy furniture. For their safety, please put away delicate or breakable items before we arrive.

Are your products dangerous to my pets or family?
No. We use mild detergents that do not contain harmful solvents. Please feel free to contact us if you have more specific questions or concerns.

What can you do to help my allergies?
Many allergies are intensified or triggered by dust in carpets, on furniture, and particularly in air ducts. A thorough cleaning can help remove allergens and improve your home’s air quality.

Will it take long for my carpets to dry?
Most carpets will take five to eight hours to dry depending on the type of fabric and the room temperature. You should leave carpet protectors under your furniture for at least 24 hours.

Can you clean my furniture?
Yes we can. Whether in your home, in our shop, or on a boat or other vehicle, we know how to treat delicate fabrics and have proven techniques for cleaning and restoring all types of furniture.

Can you fix my carpet?
Our professional staff can repair seams, cigarette burns, and tears in your home carpeting. We also repair and re-fringe all types of area rugs.

Should I use fabric protection?
We recommend Teflon fabric protection if you have pets, children, or a lot of traffic in your home. Teflon fabric protection can help make your fabrics more spill-resistant and coat them against deep stains.

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